We'll be sorry to see you go, but you can cancel your subscription at any point to avoid an auto-renewal.
If your subscription was purchased directly through the EvolveYou website these subscriptions will not appear in your Google/Apple subscription settings and you will need to log in on the website and manage your account.
You will need to cancel your subscription at least 24 hours in advance of your renewal date to avoid being charged as outlined in our terms and conditions.
Depending on how you are subscribed to the app there are different ways to cancel. Use the table below to see how to cancel your subscription:
Manage your subscription
- Go to the website homepage and click 'Log In' in the top right corner
- Scroll down and tap 'Cancel Subscription' in the subscription settings
- Answer a couple of questions
- Click 'Unsubscribe me'
- Once successfully complete it will tell you when your subscription will expire
You must answer all questions and go through the flow to cancel your subscription. You can also manage anything to do with your subscription in this section.
Once a cancellation is successfully applied, your expiry date will be shown on your account page via the website. Here you will also see that the your subscription is 'scheduled for cancellation'. If this is not the case, your subscription has not been cancelled.
Manage your subscription
- Go to Settings and click your Apple ID at the top of the screen
- Scroll down and tap 'Subscriptions'
- Choose your EvolveYou subscription
- Tap 'Cancel Subscription'
Your Apple subscription has now been cancelled and will expire at the end of its term.
Manage your subscription
- Open the Google Play app
- At the top right, tap the profile icon
- Tap 'Payments and Subscriptions' and choose subscriptions
- Choose your EvolveYou subscription and cancel subscription
- Follow the instructions
Your Google Play subscription has now been cancelled and will expire at the end of its term.
You must follow all steps to cancel your subscription, uninstalling the app without doing this will lead to future payments being taken. After cancelling any subscription, you will continue to have full access to the app until your current subscription expires.