How do I cancel my order?

Once your order has been placed, you won’t be able to make any further order amendments. 

Pre ordered something? If you have placed a pre order and wish to cancel, please reach out to our Customer Experience team on live chat who will be able to help further. If an order has already been shipped, you will not be able to make any amendments. 

If you wish to make any amendments, you will need to place a new order and then follow the refund process for the original, unwanted item once it arrives. 

Was this article helpful?
3 out of 8 found this helpful