How do I cancel my subscription?

Website  

You can cancel your website subscription directly through the EvolveYou App by following these steps:

 

> Open the app

> Head to ‘Profile Settings'

> Select ‘Unsubscribe’ 

> Select a reason

> You will then be directed to the website where you will be able to view, manage or cancel your subscription. 

> Select 'Cancel Subscription'

 

You can also cancel your website subscription on the website under 'Manage Subscription' once logged in. 

 

 

If your subscription is with the Google Play Store or the App Store, you will need to visit your subscription settings with these providers to cancel as your details are held securely with them. 

 

App Store

> iPhone Settings 

> Click on your Apple ID

> Select Subscriptions

> Select EvolveYou and cancel subscription

> Follow the instructions

 

Please click here for more help. 

 

Google Play

> Open the Google Play app 

> At the top right, tap the profile icon

> Tap Payments & subscriptions 

> Subscriptions.

> Select EvolveYou and cancel subscription

> Follow the instructions

 

Please click here for more help.

 

Please note, that you must follow these steps in order to cancel your subscription. If you uninstall the app, your subscription will not automatically cancel.

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